Terms of service

TERMS OF SERVICE

Welcome to The Claw and Order. By accessing, browsing, or placing an order on theclawandorder.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time, without prior notice or explanation. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, its content, use of the website, or access to the website without express written permission from The Claw and Order. Any unauthorised use shall result in immediate termination of the permission granted by us.

2. Accuracy of Information

We make every reasonable effort to display our products as accurately as possible. However, we do not guarantee that the colours, textures, dimensions, or details displayed on your device will be a precise representation of the actual product. Minor variations in colour, print placement, and texture are inherent to our products and shall not be considered a defect or grounds for return. We reserve the right to limit the quantities of any product or service, and to modify or discontinue any product at any time without prior notice or liability.

3. Products and Pricing

All prices listed on theclawandorder.com are in Indian Rupees (₹) unless otherwise stated, and are inclusive of applicable taxes unless specified at checkout. Prices are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice. In the event of a pricing error, we reserve the right to cancel the order and issue a refund for the amount paid. We shall not be liable to you or any third party for any modification, price change, or discontinuation of a product.

4. Orders and Payment

By placing an order, you represent that the information you provide is accurate and that the products ordered will be used only in a lawful manner. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to cases of product unavailability, errors in product or pricing information, suspected fraudulent activity, or any other reason we deem appropriate. Payment must be completed in full at the time of purchase through the payment methods available on our website. Placing an order does not guarantee acceptance; an order is confirmed only when we send a dispatch confirmation.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, brand name, taglines, images, product designs, artwork, illustrations, and website design, is the exclusive property of The Claw and Order and is protected under applicable Indian and international intellectual property laws. Any unauthorised reproduction, distribution, modification, or use of our content, in whole or in part, without our prior written consent, is strictly prohibited and may result in legal action.

6. User Conduct

You agree not to use the website for any unlawful purpose; to solicit others to perform unlawful acts; to violate any applicable regulations or laws; to infringe upon our intellectual property rights or those of others; to harass, abuse, or discriminate against others; to submit false or misleading information; to upload malicious code; to interfere with the website’s security features; or to attempt to gain unauthorised access to any part of the website. Violation of any of these terms may result in immediate termination of your access and potential legal action.

7. Limitation of Liability

To the maximum extent permitted by applicable law, The Claw and Order, its founders, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, inability to use the website, any products purchased, or any actions taken based on the content of the website. This includes, without limitation, damages for loss of profits, data, or other intangible losses. Our total cumulative liability for any claim related to a product or the website shall not exceed the amount actually paid by you for the specific product giving rise to the claim.

8. Indemnification

You agree to fully indemnify, defend, and hold harmless The Claw and Order, its founders, employees, affiliates, agents, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your violation of these Terms of Service, your use of the website, your violation of any rights of a third party, or any content you submit or transmit through the website.

9. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by The Claw and Order. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with your use of any such third-party content or services.

10. Force Majeure

The Claw and Order shall not be held liable for any failure or delay in fulfilling orders or obligations due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, labour disputes, supply chain disruptions, courier or logistics failures, power outages, or any other force majeure events.

11. Dispute Resolution

In the event of any dispute arising from or relating to these Terms of Service or your use of the website, the parties shall first attempt to resolve the matter amicably through direct communication. If the dispute cannot be resolved within 30 days, it shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India. These Terms of Service shall be governed by and construed in accordance with the laws of India.

12. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms of Service, together with the Privacy Policy, Return and Refund Policy, and Shipping Policy published on theclawandorder.com, constitute the entire agreement between you and The Claw and Order regarding your use of the website and purchase of products, and supersede any prior agreements or communications.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically. Your continued use of the website following any changes constitutes your unconditional acceptance of the revised terms.

15. Contact

If you have any questions about these Terms of Service, please contact us at meow@theclawandorder.com.